Privacy Policy

Scope. This Privacy Policy applies to our websites, applications, products, and related services (collectively, the “Services”).

“Quantum‑G”, “we”, “us”, or “our” refers to Quantum‑G LLC for Innovation. By using the Services, you acknowledge you have read and understood this policy.

1) Information We Collect

We collect information in the following ways, depending on how you interact with the Services:

• Information you provide: such as your name, email address, phone number, company name, messages/inquiries, and any content you submit via forms or email.
• Automatic usage data: such as IP address, browser type, pages viewed, links clicked, timestamps, and crash/performance diagnostics.
• Cookies and similar technologies: to help us operate, improve, and measure the Services. See our Cookie Policy for details.
• Information from third parties: such as analytics providers, payment processors (if any), and integration partners, where permitted by law.
• Mobile apps and device data (including camera): Some Quantum‑G mobile apps (for example, Rank Riser Hotel Edition) may request device permissions such as the camera when a feature requires it. For example, the app may use the camera in connection with guest feedback and ratings, including capturing a silent photo tied to a rating or feedback submission (depending on the property’s configuration and enabled features), to support service quality or operational context. We do not use the camera for purposes beyond what is disclosed in the app or applicable product policy, and you can revoke permission in your device settings (some features may not work without it).

Additional notice — Rank Riser Hotel Edition (camera and guest feedback)

Rank Riser Hotel Edition is a Quantum‑G product aimed at hotels and hospitality properties. Where features require the camera, the app may prompt you to grant camera permission on your device.

• Purpose: The camera may be used to capture a photograph (including a silent photograph) as part of a guest feedback or rating flow, such that the image is associated with a rating or feedback entry according to the property’s configuration. This is intended to support service quality and operational accountability—not for third‑party advertising.
• Choice and control: You can deny or revoke permission in your operating system settings; some features may be unavailable without it. The property or app may provide additional in‑product controls where applicable.
• Retention and sharing: Retention of photos and related data depends on the property/account configuration and the purposes described in this policy and any product‑specific notices. We do not sell your personal information (see Sharing of Information above).

2) How We Use Information

• To provide, operate, secure, and maintain the Services.
• To respond to inquiries, provide support, and communicate about demos, updates, or offers.
• To improve user experience, develop features, troubleshoot issues, and measure performance.
• To detect/prevent fraud and abuse and protect our rights and users.
• To comply with legal and regulatory obligations.

3) Legal Bases (Where Applicable)

We may process your information based on your consent, to perform a contract, for our legitimate interests (such as improving security and the Services), or to comply with law.

4) Sharing of Information

We do not sell your personal information. We may share information in the following situations:

• Service providers: with vendors that help us run the Services (e.g., hosting, analytics, email, support).
• Legal requirements: when we believe disclosure is required by law or to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or restructuring, information may be transferred with appropriate safeguards.
• With your consent: when you ask us to or otherwise consent.

5) Data Retention

We retain information as long as necessary for the purposes described in this policy, unless a longer period is required by law or needed to protect our rights.

6) Security

We implement technical and organizational measures designed to protect information. However, no system can guarantee 100% security.

7) Children’s Privacy

The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect information from children.

8) Your Rights and Choices

• You may request access to, correction of, or deletion of your information, subject to applicable law.
• You can opt out of marketing emails at any time via the unsubscribe link or by contacting us.
• You can control cookies via your browser settings or via consent tools (if available).

9) External Links and Services

Our Services may link to third-party sites or services we do not control. This policy does not apply to third-party privacy practices.

10) Changes to This Policy

We may update this policy from time to time. We will post the updated version and revise the “Last updated” date above.

11) App stores (e.g., Google Play)

App distribution platforms (such as Google Play) may require a hosted privacy policy URL. This page—or a product-specific URL that points to this policy—may be used to satisfy that requirement, provided the description matches the app’s actual use of permissions and data (including the camera, where applicable).

12) Contact Us

If you have questions about this policy or our practices, contact us at:

• Email: info@quantum-g.io
• Security: security@quantum-g.io